StudiProp Privacy Policy
Introduction
StudiProp (Pty) Ltd. (“StudiProp,” “we,” “us,” or “our”) takes the privacy and security of your personal data very seriously. This Privacy Policy outlines how we collect, use, disclose, and protect your personal data when you use our Services or visit our website, www.StudiProp.com (the “Website”).
Scope of this Policy
This Privacy Policy applies to all personal data collected by StudiProp through the Website, our Services, and any other interactions you have with us.
Data We Collect
We collect various categories of personal data about you, depending on how you interact with us. These categories may include:
Identity Data: Name, username, alias, date of birth, gender.
Contact Data: Email address, postal address, phone number.
Financial Data: Bank account details, payment card information (collected securely through a third-party payment processor). We do not store your full payment card details.
Transaction Data: Details about your use of our Services, including purchase history, subscriptions, and fees paid.
Social Media Data: Data you choose to share publicly on social media platforms (e.g., reviews, comments) that we may collect with your consent.
Technical Data: IP address, browser type, device information, operating system, referring URL, browsing activity on our Website.
Profile Data: Your preferences, interests, and feedback.
Usage Data: How you use our Services, including features accessed, pages visited, and search queries.
Marketing and Communications Data: Your preferences for receiving marketing communications from us.
Support Data: Information you provide when requesting support, including your query and any relevant details.
How We Collect Data
We collect your personal data in a variety of ways, including:
Direct Interactions: When you create an account, use our Services, make a purchase, contact customer support, or subscribe to our newsletter.
Automated Technologies: Cookies and other similar tracking technologies are used to collect information about your browsing activity on our Website.
Third-Party Sources: We may collect limited personal data from public sources and third-party partners (e.g., data aggregators) when permitted by law and in accordance with their privacy policies.
Legal Basis for Processing Data
We process your personal data only when we have a lawful basis to do so. The legal basis will depend on the specific purpose for which we are using your data. In most cases, we will process your data on the following grounds:
Contractual Necessity: To fulfill our contractual obligations to you, such as providing access to our Services or processing your payments.
Legitimate Interests: To pursue our legitimate business interests, such as improving our Services, sending marketing communications, or preventing fraud. We will only do this when our interests do not outweigh your privacy rights.
Consent: In some cases, we may ask for your specific consent to process your personal data for a particular purpose, such as sending you marketing emails. You can withdraw your consent at any time by contacting us.
Legal Compliance: To comply with applicable laws and regulations.
How We Use Your Data
We use your personal data for a variety of purposes, including:
Providing and Managing Our Services: To create and manage your account, provide access to our Services, fulfill your requests, process your transactions, and offer customer support.
Communications: To send you important information about our Services, including service updates, security notices, and billing information. We may also use your data to send you marketing communications, but only if you have consented to receive them.
Personalization: To personalize your experience with our Services by tailoring content and recommendations to your interests and preferences.
Analytics and Improvement: To analyze how you use our Services to improve their functionality, user experience, and security.
Fraud Prevention and Detection: To detect, prevent, and investigate fraudulent activity.
Compliance: To comply with applicable laws and regulations.
Data Retention
We will retain your personal data for as long as necessary to fulfill the purposes outlined in this Privacy Policy. We may also retain your data for longer periods as required by law or to resolve disputes. When we no longer need your personal data, we will securely delete or anonymize it.
Data Sharing and Disclosure
We may share your personal data with third-party service providers who assist us in operating our Services and Website. These third parties are obligated to protect your data and only use it for the purposes we have specified. We may also disclose your personal data if required by law or to protect our legitimate interests, such as in the case of fraud prevention.
International Data Transfers
Your personal data may be transferred and processed outside of South Africa, including to countries that may not have the same level of data protection as South Africa. We will ensure that any such transfers are carried out in accordance with applicable data protection laws, such as the General Data Protection Regulation (GDPR) or the Protection of Personal Information Act (POPIA). We will use appropriate safeguards to protect your data, such as standard contractual clauses approved by the European Commission or other suitable mechanisms.
Your Rights
You have certain rights under applicable data protection laws, including:
Access: The right to request access to your personal data and information about how it is being used.
Rectification: The right to request the correction of inaccurate or incomplete personal data.
Erasure: The right to request the erasure of your personal data in certain circumstances, such as if it is no longer necessary for the purposes for which it was collected.
Restriction of Processing: The right to request the restriction of processing of your personal data in certain circumstances, such as if you contest the accuracy of the data or object to its processing.
Data Portability: The right to request the transfer of your personal data to another organization in a structured, commonly used, and machine-readable format.
Object to Processing: The right to object to the processing of your personal data for certain purposes, such as direct marketing.
Withdraw Consent: If we process your personal data based on your consent, you have the right to withdraw that consent at any time.
Security
We have implemented robust security measures to protect your personal data from unauthorized access, disclosure, alteration, and destruction. These measures include:
Physical Security: Access to our physical facilities is restricted, and we maintain appropriate physical security measures.
Technical Security: We use encryption technologies to protect data in transit and at rest. We also employ firewalls, intrusion detection systems, and other security measures to protect our systems from unauthorized access.
Organizational Security: We have implemented internal policies and procedures to ensure the security of your personal data, including regular training for our employees.
Cookies and Tracking Technologies
We use cookies and other tracking technologies to collect information about your browsing activity on our Website. This information helps us improve our Website and personalize your user experience. You can manage your cookie preferences through your browser settings.
Third-Party Links
Our Website may contain links to third-party websites. If you follow a link to a third-party website, please note that they have their own privacy policies and that we are not responsible for their practices.
Children’s Privacy
Our Services are not directed at children under the age of 13. We do not knowingly collect personal data from children under the age of 13. If we become aware that we have collected personal data from a child under the age of 13, we will delete it immediately.
Changes to this Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any significant changes by posting the updated policy on our Website.
Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at [info@StudiProp.com]. You can also contact our dedicated data representative for any privacy-related inquiries.
Regulatory Authority
If you have any unresolved concerns, you can also contact the Information Regulator in South Africa.
This Privacy Policy is effective as of 24 August 2024.